|
Candidate Resume Change
Viewed 3081 times since Sep 21, 2010
Email Title: Candidate Resume Change Email ID: 50 Module: Candidate Email Recipient(s): CSO Administrators Email Trigger: This email is sent when a candidate uploads a resume and sets the new resumes as their... Read More
Candidate Account Activation
Viewed 4139 times since Jan 7, 2011
Email Title: Candidate Account Activation Email ID: 121 Module: Candidate Email Recipient(s): Candidates Email Trigger: When an admin selects button on the Admin Candidate File "Selected" tab titled "Account... Read More
Candidate Search Grid Filters
Viewed 2941 times since Apr 8, 2013
The candidate module search grids for Jobs, Visits, Advising, Mock Interviews, and Workshops contain additional filters that can be selected by the candidate to filter their set past their search. The filters vary depending on the grid that the... Read More
Student Data Import Tool
Viewed 19036 times since Aug 2, 2017
Creating a New Project Import From your Admin Dashboard: Other Activities > Import Projects (this access can be relocated on the admin menu, per school preference). Next Action > Create Project Enter the Project Information Name: Name... Read More
How to Promote Students from PID to PID
Viewed 17148 times since Jan 22, 2016
Question: How do I move a candidate from one PID to another? Answer: Follow the steps below: Step 1: Select the students who you will be promoting (from the All or Matched tabs) Step 2: Go to the "Selected" tab > Select "Next Actions" > Click ... Read More
I cannot delete a candidate profile because its tied to historical data
Viewed 5485 times since Nov 7, 2013
Problem: I'm trying to delete a candidate's profile but I get a message saying that it is tied to historical data. What does this mean and how do I delete this candidate's profile? Resolution: When you try to delete a candidate's profile and receive... Read More
How Do I Add Notes to Candidate or Contact Records?
Viewed 4106 times since Oct 31, 2017
To add notes to a candidate record, go to Candidates>Candidate File from the main dashboard. Click the desired candidate's name then navigate to the Notes tab. Input a note title, date it was entered, type (from the drop-down), text, privacy... Read More
How do I batch email students?
Viewed 3305 times since Oct 25, 2017
From the main dashboard, go to Candidates>Candidate File. Click Basic Search and select the criteria you'd like to use to search for specific students. Once you're viewing the filtered students, select them individually or click Select All... Read More
How Do I Batch Update & Assign Answers
Viewed 3895 times since Oct 25, 2017
From the main dashboard, go to Candidates>Candidate File Select desired candidates by conducting a basic or advanced search, or select all candidates by clicking the drop-down arrow next to Name. Go to the Selected tab>Next Actions>Update... Read More
Using test candidate accounts
Viewed 4202 times since Nov 16, 2013
Test Candidate Accounts We often receive inquiries from different schools regarding candidates having access to resources they shouldn't have access to OR candidates being able to see things they shouldn't be able to see. A percentage of these... Read More
Is there a way to only show candidates who have uploaded a resume?
Viewed 11337 times since Nov 11, 2013
Question: Is there a way to only show candidates who have uploaded a resume? Answer: Yes, we can add a resume uploaded date field to the grid and you can sort by that OR we can add the field to the basic search and you can filter candidates that way... Read More
Block candidates from uploading PDF resumes
Viewed 4120 times since Nov 11, 2013
Question: Is there a way to block candidates from uploading a PDF resume? Answer: Yes, this is controlled by a setting that our support staff will have to enable. Please send in a support ticket letting us know which PIDs you would like to block PDF... Read More
Resume Book Pending Expiration Notification
Viewed 23065 times since Jun 7, 2011
Email Title: Resume Book Pending Expiration Notification Email ID: 148 Module: Resume Book Email Recipient(s): Candidates Email Trigger: Expiration notification setting under Program Settings> Registration The... Read More
Resume Book Expiration Notification
Viewed 3276 times since Jun 7, 2011
Email Title: Resume Book Expiration Notification Email ID: 147 Module: Resume Book Email Recipient(s): Candidates Email Trigger: Expire candidates from Resume Database under Program Settings> Registration The... Read More
Candidate Inactive
Viewed 3006 times since Sep 12, 2011
Email Title: Candidate Inactive Email ID: 157 Module: Resume Book Email Recipient(s): Candidates Email Trigger: Candidate resume book status is changed to inactive. The GradLeaders Standard Email template is Blank The... Read More
Weekly Alumni Candidate Notifications
Viewed 3038 times since Sep 21, 2010
Email Title: Weekly Alumni Candidate Notifications Email ID: 111 Module: Candidate Email Recipient(s): Candidates Email Trigger: The agent runs every Sunday. If a candidate has not logged in for more than 3 months, they... Read More
Outlook Integration
Viewed 4163 times since Sep 21, 2010
Email Title: Outlook Integration Email ID: 61 Module: Candidate Email Recipient(s): Candidates Email Trigger: The GradLeaders Standard Email template is Populated The email is sent automatically CSO Admins may edit... Read More
Candidate Account Info
Viewed 4243 times since Sep 21, 2010
Email Title: Candidate Account Info Email ID: 1 Module: Candidate Email Recipient(s): Candidates Email Trigger: when an admin clicks on send account info or student clicks on forgot password The GradLeaders Standard... Read More
Candidate Approved
Viewed 3847 times since Sep 21, 2010
Email Title: Candidate Approved Email ID: 42 Module: Candidate Email Recipient(s): Candidates Email Trigger: admin changes resume book status to approved. The GradLeaders Standard Email template is Populated The email is... Read More
Candidate Account Activation Followup
Viewed 4572 times since Jan 7, 2011
Email Title: Candidate Account Activation Followup Email ID: 122 Module: Candidate Email Recipient(s): Candidates Email Trigger: Candidate completes registration after clicking on the link from the Account... Read More
Candidate Declined
Viewed 3802 times since Sep 21, 2010
Email Title: Candidate Declined Email ID: 43 Module: Candidate Email Recipient(s): Candidates Email Trigger: admin changes resume book status to declined. The GradLeaders Standard Email template is Populated The email is... Read More
My Task Reminder Email
Viewed 7544 times since Dec 15, 2014
Email Title: My Task Reminder Email Email ID: 253 Module: Resume Book/Candidate Email Recipient(s): Candidates Email Trigger: When a due date is set for a task with the 'Include in daily reminder email' box... Read More
Candidate Forgot Password
Viewed 4344 times since Sep 21, 2010
Email Title: Candidate Forgot Password Email ID: 52 Module: Candidate Email Recipient(s): Candidates Email Trigger: When candidates request to reset the password for their account via the Forgot my Password section on the... Read More
Offer Accepted - Status Notification
Viewed 4138 times since Dec 31, 2013
Email Title: Offer Accepted - Status Notification Email ID: 199 Module: Candidate Email Recipient(s): Candidates Email Trigger: This is sent when a candidate changes their employment reporting status and their... Read More
Candidate Job Agent Email
Viewed 4903 times since Sep 21, 2010
Email Title: Candidate Job Agent Email Email ID: 29 Module: Job Board Email Recipient(s): Candidates Email Trigger: When a candidate creates a job agent out of a search and a job matches that agent is added... Read More
Candidate Resume Uploaded
Viewed 3686 times since Sep 21, 2010
Email Title: Candidate Resume Uploaded Email ID: 88 Module: Candidate Email Recipient(s): Candidates Email Trigger: Candidate uploads resume to profile. Description: This email template is by default... Read More
How to: Basic and Advanced Searches
Viewed 4495 times since Oct 11, 2010
Searching: There are several search options available to search the system. They include: Alphabetical Search To search name, enter the name into the search box labeled “Name Lookup,” (the name of the box will differ for Candidate, Company,... Read More
What does
Viewed 3183 times since Oct 8, 2010
Problem: What does “Invites Closed” means? It is shown in some interview statuses and not others regardless of whether the application deadline has passed or not. Likely Cause(s): n/a Resolution: If the visit is past the Invite/Bidding... Read More
Managing Candidate Profiles
Viewed 28553 times since Oct 13, 2010
Each candidate's profile information can be managed and edited by utilizing the action toolbar in the candidate list. To manage candidates, begin by selecting the desired student population: Selecting Candidates: To select candidates... Read More
Viewing and Editing the Candidate File
Viewed 4990 times since Oct 11, 2010
Viewing Candidates: To view candidates, click on Candidate File from the dashboard toolbar. The main page displays a grid with candidates listed in alphabetical order. There are 4 tabs to help manage candidates: The 'All' tab includes all... Read More
Student / Alumni Account Activation
Viewed 3619 times since Oct 25, 2017
To activate a candidate account, go to Candidates>Candidate File from the main dashboard. Click the drop-down arrow to the left of Name and choose Select All to place a check mark next to each student's name. Once check marks appear,... Read More
Is it possible for a candidate in two programs to change their default program in error?
Viewed 5198 times since Oct 8, 2010
Problem: If a candidate has a profile in two PIDS, example Alumni and 1st year, and the default profile is the 1st year, is there any action that the candidate could do if they log into the Alumni PID that would change the default profile from the... Read More
How Do I View Sent Batch Emails Sent to a Specific Candidate?
Viewed 3395 times since Oct 31, 2017
From the main dashboard, go to Candidates>Candidate File. Click the desired candidate, then navigate to the Activity tab. At the bottom of the page you'll see all email communication sent to that particular candidate. *Outdated/Migrate* Read More
How do I lock/unlock resumes for students/alumni/candidates?
Viewed 5612 times since Oct 25, 2017
From the main dashboard, go to Candidates>Candidate File. Click on the name of the candidate resume you'd like to unlock, navigate to the Resume tab and click Unlock Active Resume on the right-hand side under the action menu. *Outdated... Read More
I am trying to delete a resume but it says its attached to a workshop
Viewed 4066 times since Nov 11, 2013
Problem: I am trying to delete a resume for a candidate but I get an popup message saying the resume is attached to a signup, what does this mean and how can I delete the resume? Resolution: When a candidate signs up for a workshop, mock interview,... Read More
How do I delete a folder that belongs to another admin?
Viewed 3381 times since Nov 11, 2013
Question: How do I delete a folder that belongs to another admin? Answer: Unfortunately, only the admin that created the folder will be able to delete it. If a folder needs to be deleted for an admin user that is no longer with the school, please... Read More
Communication Preferences
Viewed 5666 times since Aug 5, 2013
Overview The goal for this feature is to allow students to have more control over the GradLeaders Career Center content notifications that they receive, and also to allow them to choose the notification method. Some students will prefer to... Read More
Notes Posted by Field
Viewed 3871 times since Dec 19, 2013
Question: I'm reviewing the notes for a certain candidate and I see that some notes don't have a name in the Posted By column, but a username, why is that? Answer: A username will be displayed in the 'Posted By' field if a user is not tied to a... Read More
Basic & Advanced Search & Quick Look-Ups
Viewed 4998 times since Oct 31, 2017
Throughout the system, there are several different areas where you will find Basic Search, Advanced Search and Quick Lookup functionality. Check out this KB article explaining where each search functionality is available. Basic Search is available... Read More
Looking in the candidate file, I see many profiles labeled as [Missing]?
Viewed 4658 times since Nov 11, 2013
Question: Looking in the candidate file, I see many profiles labeled as [Missing], What are these? Answer: Profiles labeled as [Missing] in the candidate file are usually created by candidates who began creating an account by entering a user name,... Read More
Email to Classmate
Viewed 4367 times since Apr 8, 2013
GradLeaders Career Center allows for candidates, if the permission is turned on, to forward jobs that they locate to friends via an email pop-up. The modal pop-up that the candidate receives, when forward to candidate is turned on, allows the to... Read More
Updating current searches on grids
Viewed 4291 times since Jun 16, 2011
With the June 13 production release, we have made a change to the way that grids automatically update with search results. In an effort to increase system performance, grids will only execute if the search is considered "dirty" and thus necessary to... Read More
Keyword Searching
Viewed 6135 times since Apr 8, 2013
GradLeaders Career Center allows admin, candidate and employer users to perform keyword searching on job postings, notes, and resumes. For job postings, the keyword search defaults to search the description, job title, and company name. Where as... Read More
Combining Candidates/Students
Viewed 4260 times since Jan 16, 2018
Overview: Sometimes a student may have a profile in more than one student set. An example of this would be if a student accidentally gets the Alumni login link and creates an account. This student will now have a profile in both student sets. Another... Read More
Is there a way to see who viewed a job?
Viewed 3152 times since Dec 18, 2013
Question: Is there a way to see which candidates viewed a job? Answer: Currently, there is no way to see which candidates viewed a job in GradLeaders Career Center; however, we can check which candidates viewed a job on the back end, just send in a... Read More
Candidate Active Unavailable
Viewed 2960 times since Sep 12, 2011
Email Title: Candidate Active Unavailable Email ID: 156 Module: Resume Book Email Recipient(s): Candidates Email Trigger: Candidate resume book status is changed to Active but Unavailalbe. The GradLeaders Standard Email... Read More
Admin Candidate Agent
Viewed 6856 times since Dec 27, 2012
Email Title: Admin Candidate Agent Email ID: 189 Module: Candidates Email Recipient(s): Admins Email Trigger: This email is sent when and admin sets up a candidate search agent The GradLeaders Standard Email template is... Read More
Resume Review Note
Viewed 3150 times since Dec 27, 2012
Email Title: Resume Review Note Email ID: 186 Module: Candidate Email Recipient(s): Candidates Email Trigger: When and admin adds a resume review note, they are presented with a popup email message that will add their notes... Read More
|