Home » Categories » Student / Alumni Portals » Student + Candidate Module Overview » Candidate File

Candidate Forgot Password

Email Title:

Candidate Forgot Password

Email ID:




Email Recipient(s):


Email Trigger:

When candidates request to reset the password for their account via the Forgot my Password section on the candidate login screen. 

The GradLeaders Standard Email template is Populated

The email is sent automatically

CSO Admins may edit the email on the Job Program

The following is a list of defined replaceable parameters that may be used in the Candidate Forgot Password template:

  • Password Reset Link - {passwordresetlink}
  • Requested Date and Time - {requesteddateandtime}
  • User Host Address - {userhostaddress}
  • UserName - {username}

This email is controlled by the following program settings (if applicable):


Note: If you do not have access to the configuration, please use the “Contact” link above for assistance with modifying your email templates or contact a GradLeaders Representative

An example email:


Your password has been reset


We received a request to reset the password for your account '{username}' on {requesteddateandtime} from the IP address '{userhostaddress}'.
If you did not make this request, then you may simply ignore this email and your password will remain unchanged.

To reset your password, click on the link below (or copy and paste the URL into your browser):

The above password reset link will remain valid for 24 hours.



Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Candidate Inactive
Viewed 2261 times since Sep 12, 2011
Viewing and Editing the Candidate File
Viewed 3574 times since Oct 11, 2010
How Do I Add Notes to Candidate or Contact Records?
Viewed 2857 times since Oct 31, 2017
Updating current searches on grids
Viewed 2944 times since Jun 16, 2011
Candidate Resume Change
Viewed 2302 times since Sep 21, 2010
Candidate Resume Uploaded
Viewed 2874 times since Sep 21, 2010
Candidate Account Activation Followup
Viewed 3066 times since Jan 7, 2011
Candidate Account Activation
Viewed 3228 times since Jan 7, 2011
Candidate Job Agent Email
Viewed 3738 times since Sep 21, 2010
Is there a way to see who viewed a job?
Viewed 2409 times since Dec 18, 2013