Home » Categories » Frequently Asked Questions

Embedded link does not work

Problem: Candidate A was sent an embedded link for a job which sends them to the login page but when they login they are brought to the dashboard, shouldn’t it direct them to the job view page?

Likely Cause: The primary reason a candidate would be brought to the dashboard after they logged in using the embedded link if they don’t have access to the job or the job is not visible to the candidate. 

Resolution: Make sure the candidate has access to the job. If the candidate does not have access to the job and you’ve asked them to try the link again and it still doesn’t work then send in a support ticket with sufficient details of the issue.

NOTE: This same rule applies to Visits, Events, Mocks, Advising Appointments and Workshops as well.

Embedded links and deep links are the same thing.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Why can’t I delete a candidates resume?
Viewed 3808 times since Dec 20, 2013
Deleting an OCR Request
Viewed 3748 times since Nov 11, 2013
How Do I Approve Jobs?
Viewed 7374 times since Oct 25, 2017
What is a Dashboard Message?
Viewed 5818 times since Oct 18, 2010
How do I email candidates not yet signed up for company events?
Viewed 3235 times since Oct 25, 2017
How do I batch email recruiters?
Viewed 3438 times since Oct 25, 2017
Navigating the Activity Calendar
Viewed 4808 times since Oct 31, 2017
What does Error Code 7 mean when uploading documents
Viewed 13617 times since Oct 8, 2010
Candidates resume is displayed as a blank page in a resume batch
Viewed 4851 times since Dec 18, 2013
If I update an event, appointment, event..., will candidate receive a notification about the update?
Viewed 3987 times since Nov 16, 2013