Home » Categories » Frequently Asked Questions

Candidates resume is displayed as a blank page in a resume batch

Problem: When I go to batch print the resumes of job applicants, a particular candidates resumes is displayed as a blank page. I’ve checked the resumes on file for this candidate and I can verify that they don’t have a blank resume on file. Why is this resume appearing blank?

Likely Cause: Resumes usually appear blank when they contain an incompatible character such as the pipeline character: |

Resolution: In order to make the resume’s content visible, remove the incompatible character and re-upload the resume.

NOTE: If a resume consist of an incompatible character, it may appear blank in many different areas of the system where the resume has been used or submitted.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Can Cerkl automatically segment Jobs, Events or Workshops based on audience, class year or program answers in the API?
Viewed 5031 times since Aug 7, 2018
Deleting an OCR Request
Viewed 3747 times since Nov 11, 2013
Why can’t I delete a candidates resume?
Viewed 3805 times since Dec 20, 2013
Combine visits not working
Viewed 4208 times since Nov 11, 2013
How do I change the widgets on my Metrics dashboard?
Viewed 4190 times since Aug 22, 2017
Can I charge employers to post jobs and have different fees for different companies?
Viewed 5231 times since Sep 11, 2017
How do I approve recruiters?
Viewed 6189 times since Oct 25, 2017
Adding buffer time into schedules
Viewed 5009 times since Oct 21, 2010
The specified string is not in the form required for an e-mail address
Viewed 5978 times since Nov 16, 2013
What Are Term Replacements and How Do I Change Them?
Viewed 4325 times since Oct 13, 2017