Home » Categories » Multiple Categories

Why does the original recruiter’s information remain when I change "Primary Contact"?

Problem: I'm trying to add a new contact for a visit by clicking 'Revise Primary Contact' and entering the new information when editing the interview, but it still shows the original recruiters information. How do I add a new recruiter for this visit.

Resolution: The 'Revise Primary Contact' utility was designed with the intention to update the recruiters information OR to change the primary contact for the visit. If you want to select a recruiter that is not listed in the drop down list, you need to create the recruiter's account under the proper organization first, then that recruiter will be available in the drop down list.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
How do I create/ manage an admin account?
Viewed 4746 times since Mar 26, 2014
What is the difference between the candidate note exports?
Viewed 4520 times since Nov 16, 2013
Can recruiters see what emails they’ve sent to candidates?
Viewed 3365 times since Dec 23, 2013
Recruiters editing the application deadline date or refreshing a job posting
Viewed 3593 times since Nov 7, 2013
Which Reports Allow You to View Major and Last Login?
Viewed 2921 times since Sep 19, 2017
Is there a way to uncancel an event?
Viewed 6971 times since Nov 17, 2013
Deeplinks Routing Candidates to the Wrong Signon
Viewed 5115 times since Oct 11, 2013
How do I lock/unlock resumes for students/alumni/candidates?
Viewed 4935 times since Oct 25, 2017