Home » Categories » Frequently Asked Questions

Deeplinks Routing Candidates to the Wrong Signon

Problem:

When i'm sending a deeplink to a candidate, they are getting routed to our Alumni SSO and are not able to log in. Why?

Likely Cause(s):

The deeplink generated by the admin was generated based on the alumni program.

Resolution:

Deeplinks created by an admin are generated based on the candidate set that the admin user currently has selected. For example, when an admin user is on the dashboard, selects the alumni candidate set, then get navigates to a company event and generates a deeplink to send to a candidate, the link will be generated for the alumni PID.

Program Setting:

n/a

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
What is the preferred resume/ cover letter upload format?
Viewed 3619 times since Dec 19, 2013
Reason for No Base Salary
Viewed 3805 times since Nov 11, 2013
Does the admin - candidate activity tab show all candidate activity?
Viewed 4196 times since Nov 17, 2013
Is there any way for an employer to edit the job description after the OCR request has been confirmed?
Viewed 4419 times since Nov 11, 2013
Can recruiters edit their company information?
Viewed 3772 times since Nov 16, 2013
Unable to create account: The E-mail address is already in use
Viewed 6069 times since Nov 16, 2013
How do I approve student-submitted documents?
Viewed 3759 times since Oct 25, 2017
How do I batch email recruiters?
Viewed 3036 times since Oct 25, 2017
What Data, Files, Grids and Lists are Searchable or Filterable in the System?
Viewed 3350 times since Oct 31, 2017