Home » Categories » Frequently Asked Questions

Display Issues

If you encounter any type of user interface or cosmetic issues in GradLeaders Career Center such as but not limited to:

  • The menu bar drop downs don't appear
  • The date selection calendar appears behind a survey question
  • The page layout isn't displaying correctly
  • The button text is too large for the button size

It could be a result of the following:

IE Compatibility Mode

Internet Explorer consists of a feature called compatibility mode that allows users to view a website in a previous version of IE. This feature is a great for users who need to access a website that was designed for an earlier version of IE because it displays websites in that version of IE. However, GradLeaders Career Center was not designed to handle compatibility mode which is why you might encounter these cosmetic problems. The only way to fix these issues is to disable compatibility mode.

The following article will give you more details about IE compatibility mode how to disable it. Use the drop down list in the article to choose your current version of IE.

http://windows.microsoft.com/en-US/internet-explorer/use-compatibility-view#ie=ie-9

If you don't know what version of IE you have, this link will tell you which version you are using:

http://windows.microsoft.com/en-us/internet-explorer/which-version-am-i-using

 

Your browser zoom is not set to 100%

GradLeaders Career Center is designed to display content appropriately at a zoom of 100%. Some users notice instances where the text appears larger than normal which is most likely due to their browser zoom percentage. Please check to make sure your browser zoom is set to 100%.

Here are articles with information on how to change the zoom on your browser

Internet Explorer:

http://windows.microsoft.com/en-us/internet-explorer/ie-accessibilty-options#ie=ie-11

Mozilla FireFox:

http://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages?redirectlocale=en-US&redirectslug=Page+Zoom

Google Chrome:

https://support.google.com/chrome/answer/96810?hl=en

 

You may be need to refresh your browser.

When you visit a web site your browser saves information about it so the next time you visit the web site it will load faster because its displaying the web site with the information its saved. This is very convenient for all users but we are routinely implementing improvements to GradLeaders Career Center so your browser might not display GradLeaders Career Center in its current state. To refresh your browsers view of GradLeaders Career Center use the following keyboard command: Ctrl R

If you've tried the suggestions above and are still encountering a UI issue, please send an email to your support address and we will diagnose the problem.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Room isn’t available in the room list
Viewed 3916 times since Nov 17, 2013
A candidates offers aren’t showing up in the employment reporting widget
Viewed 3527 times since Nov 11, 2013
Application Deadline must be on or before
Viewed 3420 times since Nov 16, 2013
Default programs when creating an advising appointment
Viewed 3370 times since Dec 18, 2013
Profile information in admin module is different than in candidate module
Viewed 4182 times since Nov 11, 2013
Where are the Adobe PDF Icons?
Viewed 5305 times since Dec 23, 2013
How Do I Approve Jobs?
Viewed 6136 times since Oct 25, 2017
What is the preferred resume/ cover letter upload format?
Viewed 3603 times since Dec 19, 2013
What does the term "Crossover" mean for then option "Allow Crossover" on an OCR?
Viewed 4019 times since Oct 6, 2010