Candidates resume is displayed as a blank page in a resume batch


Problem: When I go to batch print the resumes of job applicants, a particular candidates resumes is displayed as a blank page. I’ve checked the resumes on file for this candidate and I can verify that they don’t have a blank resume on file. Why is this resume appearing blank?

Likely Cause: Resumes usually appear blank when they contain an incompatible character such as the pipeline character: |

Resolution: In order to make the resume’s content visible, remove the incompatible character and re-upload the resume.

NOTE: If a resume consist of an incompatible character, it may appear blank in many different areas of the system where the resume has been used or submitted.



Article ID: 908
Created On: Dec 18, 2013 at 5:04 PM
Last Updated On: Dec 19, 2013 at 8:26 AM
Authored by: KB Admin

Online URL: http://kbint.gradleaders.com/article.php?id=908