Home » Categories » Frequently Asked Questions

I get an error message when trying to change a candidate’s default resume

Question: Candidate A is trying to change their default resume, but they get an error message telling them their resume is locked. I tried to change their resume and I get the same message, why is that?

 

Answer: A candidate cannot change their default resume because an admin has locked their default (active) resume.

To unlock a candidate's resume, navigate to the candidates profile in admin, go to the resume tab and click the Unlock Active Resume link in the actions tab.

If you do not see the Unlock Active Resume icon listed in the actions widget, then your admin account does not have the permission enabled.

You can edit this screen message here: Configuration Tab>Messages>Screen Messages>Choose Program>Search for "Candidate Resume Locked"

*Reviewed/GoodToMigrate*

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
A candidates offers aren’t showing up in the employment reporting widget
Viewed 3829 times since Nov 11, 2013
How do I batch email students?
Viewed 3650 times since Oct 25, 2017
How does the system generate the candidate list when I click Add Candidate?
Viewed 3641 times since Nov 11, 2013
How can candidates view expired jobs?
Viewed 4054 times since Nov 17, 2013
What External Content Sources should I choose for my Cerkl Automated Newsletters?
Viewed 7969 times since Sep 20, 2017
Why can’t I edit the schedules field when editing a visit?
Viewed 3802 times since Nov 11, 2013
Where do I go for help with Ad-Hoc Reporting and Data Management Solutions?
Viewed 3596 times since Sep 18, 2017
What is the difference between the candidate note exports?
Viewed 4980 times since Nov 16, 2013
How do I approve recruiters?
Viewed 6103 times since Oct 25, 2017
What is the difference between Run Schedule and Confirm Schedule?
Viewed 4296 times since Oct 29, 2010