Home » Categories » Frequently Asked Questions

Why is a candidates profile information in admin different from the profile information in the candidate view?

Issue: I am making changes to a candidate's profile in the admin module but when I login as the candidate, the profile information is completely different, why is this?

Resolution: The candidates profile information is different because the candidates default profile is in a different pid than the profile that the admin made changes to.

Example: The admin is making changes to the candidates 2014-1 profile, but the candidates default profile is in the 2014-2 pid so the admin needs to navigate to the 2014-2 pid and update the candidate profile there.

You can find what pid the candidates default profile is in by clicking the Default Profile icon in the actions widget on the candidate profile page.

If you don't see this icon in the actions widget then your admin account does not have access to this function.

 

*Reviewed/GoodToMigrate*

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Why can’t I delete a candidates resume?
Viewed 3084 times since Dec 20, 2013
What are the fields most search by recruiters?
Viewed 4040 times since Nov 17, 2013
Job is listed under a different company
Viewed 3194 times since Nov 16, 2013
Why can’t I edit the schedules field when editing a visit?
Viewed 3077 times since Nov 11, 2013
Login Screen Background Image Specifications
Viewed 3887 times since Aug 1, 2019
Is there any way for an employer to edit the job description after the OCR request has been confirmed?
Viewed 3802 times since Nov 11, 2013
FAQ: How do I direct my students to external assessment tools?
Viewed 3505 times since Nov 15, 2017
What is the difference between Swap and Move for Interviews on the admin side?
Viewed 5708 times since Nov 17, 2013
The content in the text box is running off the page
Viewed 4981 times since Dec 19, 2013
Cerkl Automated Newsletters - FAQs
Viewed 2933 times since Nov 12, 2018