Home » Categories » Frequently Asked Questions

Why is a candidates profile information in admin different from the profile information in the candidate view?

Issue: I am making changes to a candidate's profile in the admin module but when I login as the candidate, the profile information is completely different, why is this?

Resolution: The candidates profile information is different because the candidates default profile is in a different pid than the profile that the admin made changes to.

Example: The admin is making changes to the candidates 2014-1 profile, but the candidates default profile is in the 2014-2 pid so the admin needs to navigate to the 2014-2 pid and update the candidate profile there.

You can find what pid the candidates default profile is in by clicking the Default Profile icon in the actions widget on the candidate profile page.

If you don't see this icon in the actions widget then your admin account does not have access to this function.

 

*Reviewed/GoodToMigrate*

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
How do I approve student-submitted documents?
Viewed 4013 times since Oct 25, 2017
The content in the text box is running off the page
Viewed 6686 times since Dec 19, 2013
What categories should I choose for my Cerkl automated newsletters?
Viewed 9538 times since Sep 20, 2017
How to set up Appointment Types and Schedule Appointment Blocks for Advising
Viewed 9439 times since Jul 18, 2018
How do I lock/unlock resumes for students/alumni/candidates?
Viewed 6058 times since Oct 25, 2017
Does the # Matches column for the jobs export include agent emails
Viewed 3794 times since Dec 18, 2013
Does the admin - candidate activity tab show all candidate activity?
Viewed 4470 times since Nov 17, 2013
Where are the Adobe PDF Icons?
Viewed 5917 times since Dec 23, 2013
Why can’t I edit the schedules field when editing a visit?
Viewed 3750 times since Nov 11, 2013
FAQ: How do I direct my students to external assessment tools?
Viewed 4184 times since Nov 15, 2017