Email Title: |
SSO - Unrecognized User |
Email ID: |
127 |
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Module: |
Authenication |
Email Recipient(s): |
Administrators |
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Email Trigger: |
Candidate attempts to log in using SSO, yet they are an unrecongized user for the system they are logging into. (Exact cause will be documented in the email received.) |
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The GradLeaders Standard Email template is Populated The email is sent automatically Admins may edit the email on the Job Program |
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The following is a list of defined replaceable parameters that may be used in the SSO - Unrecongized User template: AdditionalInfo - {additionalinfo} EmailAddress - {emailaddress} ErrorDate - {errordate} ErrorDescription - {errordescription} ErrorType - {errortype} LoginURL - {loginurl} SecurityRole - {securityrole} UserName - {username} |
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This email is controlled by the following program settings (if applicable): GradLeaders Control: Schools > Settings > Integration > Single Sign-On Error Sender Email GradLeaders Control: Schools > Settings > Integration > Single Sign-On Error Recipient Email. (If either of these email addresses are blank, no email will be sent.) |
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Note: If you do not have access to the configuration, please use the “Contact” link above for assistance with modifying your email templates or contact a GradLeaders Representative |
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An example email: |
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Subject: |
SSO - Unrecognized User Error |
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Body: |
This notification is to inform you that a user of GradLeaders Career Center encountered an error while attempting to authenticate using Single Sign-On. The Error Description listed below is the message that was displayed to the user when this problem was encountered. Action may need to be taken on your part before the user will be able to successfully authenticate with GradLeader Career Center. Please review the information below for the specific error type: This user encountered an Unrecognized User error. A user attempted to login to the system, but we were not able to find an account for them. Please review the information below to determine if this user should have access and then verify they are setup correctly in GradLeaders Career Center. Error Type: {errortype} Error Description: {errordescription} Error Date: {errordate} Module/Role: {securityrole} Login URL: {loginurl} Username: {username} Email Address: {emailaddress} Additional Info: {additionalinfo} |
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Notes: |
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Home » Categories » Admin Portal » Admin - Email Templates & Messages » Email Templates |
SSO - Unrecognized User |
Article Number: 604 | Rating: Unrated | Last Updated: Feb 19, 2019 at 1:35 PM
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