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Appointment Cancel

Email Title:

Appointment Cancel

Email ID:



Advising Appointment

Email Recipient(s):



Email Trigger:

When an advisor cancels (deletes) an appointment, this email message is sent to the candidate signups. When a candidate cancels their appointment signup, this email message is sent to the advisor.

NOTE: The "School Staff Receive Appointment Notifications" question needs to be included on the school staff survey and set to "Yes" for staff to receive the cancellation email when a student cancels the appointment.

The Gradleaders Standard Email template is Populated

The email is sent via a Pop Up

CSO Admins may edit the email on the Job Program

The following is a list of defined replaceable parameters that may be used in the Appointment Cancel template:

  • AdvisorName - {advisorname}
  • AdvisorPhone - {advisorphone}
  • AppointmentDate - {appointmentdate}
  • AppointmentLocation - {appointmentlocation}
  • AppointmentName - {appointmentname}
  • AppointmentTopic - {topic}
  • Appointment Type - {appointmenttype}
  • ClassYear - {classyear}
  • Public Comments - {publiccomments}
  • StudentFirstName - {studentfirstname}
  • StudentLastName - {studentlastname}
  • Time Zone - {timezone}

This email is controlled by the following program settings (if applicable):


Note: If you do not have access to the configuration, please use the “Contact” link above for assistance with modifying your email templates or contact a GradLeaders Representative

An example email:


The {appointmentname} with {advisorname} on {appointmentdate} has been cancelled.


Dear {studentfirstname} {studentlastname}:

The {appointmentname} with {advisorname} on {appointmentdate} has been cancelled.



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