Candidates account is locked

Question: A candidate has informed me that they are unable to log in because their account is locked, how do I unlock it?

Answer: You can unlock the candidates account by navigating to the candidates profile in admin, clicking edit on the account information widget, there should be a change account status widget on the next page, click change status and the candidates account should be unlocked.

Posted by: - Nov 17, 2013 at 2:38 PM. This article has been viewed 1715 times.
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